1. All Items will be shipped within 24 business hours after full payment has been received.
  2. We also provide Same Day Despatch service if order and payment received before 12pm AEST on business days. However, we strongly recommend buyer contact us first if you need it urgent.
  3. We use Australia Post eParcel service to ship most items except certain large items will be shipped by Courier.
  4. Please provide your best contact phone number with your order in case the courier driver needs to contact you upon delivery.
  5. You will receive a confirmation email after item is despatched and the shipment tracking number is available on eBay.
  6. Please allow up to 10 business days for delivery of the product.
  7. In the unlikely event that a problem should occur, please contact us first, and we will do our best to resolve any concerns.